Health Spa Business Plan


SoulSpace aims to be the premier spa/salon in the Raleigh, NC area. Through a unique combination of offered services and products, they will quickly gain market share. SoulSpace offers customers a relaxing and rejuvenating environment that can cater to all of their needs. The business will be a partnership, with Steve Long and Debby Long owning equal parts of it. Linda Hill-Chinn will also own a portion.


Products and Services

SoulSpace offers a wide variety of mind and body healing services and products. Male and females will be able to get all types of hair styling services from the salon. The spa provides holistic massages, bodywork, and energy work. All this is done in tranquil, relaxing surroundings.


Location

SoulSpace has chosen Raleigh, NC as their city for the business venture. Raleigh has consistently over the last few years been voted the best place to work and live in the USA, frequently making the top five and ten lists of Forbes, Money, and Inc. magazines. Raleigh is home to one of the highest educated communities in America. This correlates with earning potential or indicates that there is a higher average household income. In addition, downtown Raleigh has been remodeled recently and is a hot spot for new businesses.


Competitive Edge

SoulSpace’s competitive advantage is their unique combination service, location, customer-centric focus. Both the extraordinary services and location has been detailed previously. SoulSpace has set out since its inception to provide quality, dependable services. SoulSpace is a pioneer in training, properly training employees so that they can provide unparalleled customer service. SoulSpace customers will feel satisfied that they received a service that was beyond their expectations and better than any other. This customer-centric business model goes beyond mere rhetoric. It also includes financial incentives that allow employees to offer exceptional levels of service. SoulSpace can achieve its ambitious goal of 90% return customers by using this system.


Financials

SoulSpace forecasts significant sales revenues for year two. SoulSpace expects to reach profitability in year two and earn a healthy profit prior to taxes. When SoulSpace begins their fundraising efforts they will consider options such as LLC status to replace the partnership business formation that they have currently adopted.

SoulSpace is an exciting business that provides a combination of sought after services that are not currently offered by a direct competitor. SoulSpace is a peaceful, tranquil environment that will allow you to enjoy a wide range of mind and body revitalizion services.

1.1 Objectives

Below are the objectives of SoulSpace:

  1. Substantial sales revenue by end of second year.
  2. Profit before taxes at the end of the second year.
  3. At least 90% clientele return rate by end-of-first year
  4. End of the first calendar year, establish yourself as a destination for community members.

1.2 Mission

SoulSpace will provide a comforting, yet stimulating, atmosphere in which customers will be able to relax both their body and mind, reconnecting their daily lives to their true purpose through a wide range of holistic methods including massage, body works, energy works, and hair styling. SoulSpace will establish itself as a dependable destination to which they can always come to escape the stresses of life, and rejuvenate their energies, their souls, and their lives.

Success Keys 1.3

  1. Highly skilled and qualified employees, who are well-versed in energy work and are attuned to a calm spiritual disposition.
  2. You can build trust with your community by ensuring that every customer is taken care of at all times.
  3. It is easily accessible.
  4. Effective advertising.


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