Columbia Cleaners is a company that will be set up in Hillsboro. The limited liability company, J.C. Copperbeech, owns it. The company will provide dry cleaning and laundry services, as well as garment alterations. They also offer regular home pick up and delivery. Due to our pick-up/delivery service, the company will have its own production facility. However, we will require delivery vans and customer-service trained drivers.
Customers have the option to pay at delivery or via monthly credit card billing. We will send each customer a statement at the end of each billing cycle. It will include details about service fees and charges to their credit card for payment.
The business offers door-to–door dry clean, laundry, and alteration services in Hillsboro (OR) and surrounding areas that will certainly attract customers’ attention. Customers who work may find the service convenient and want to use it. If customers are satisfied with the service, they will likely be repeat customers. Loyal customers are those who return to Columbia Cleaners for their services on a regular basis. These customers will spread the word about Columbia Cleaners to their coworkers and friends. Columbia Cleaners’s image will be enhanced as more customers use this service. This will allow us to gain more market share.
The sales forecast is for a steady increase in the first year with total sales at $324,000. We project modest net profits the first year. Net profits for the second and third years are expected to increase substantially.
1.1 Objectives
Columbia Cleaners provides laundry and garment modification services to Hillsboro area customers.
- A sustainable business can be established by the end if the first one year.
- Your first year’s total sales exceed $324,000
- Producing net profit
1.2 Mission
We will offer dry cleaning, laundry, and clothing alteration services with free home pickup and delivery. Our convenience and high quality will make it easier for customers to work.
Success Keys 1.3
- A comprehensive marketing strategy will be key to the success of this business as it enters its first year.
- It is important to remember the customers you are targeting have money and will only use your service if they are completely satisfied.
- Furthermore, the hours of operation must be convenient and service completion must be timely in order that customers are not harried after a long day working.
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