Carpet and Upholstery Cleaning Services

Like New Carpet Cleaning in Danbury will sell carpet cleaning and upholstery services to Fairfield County residents and condominium owners.

The initial customer base will be homeowners with a high percentage of their floors carpeted, within a 5-mile radius of Danbury, CT, and soon within all of Fairfield County. Sales are projected to grow at 25% per year as the business expands into new markets. The goal is to be profitable only if the company grows significantly and becomes a major market player. It will be able to afford significantly lower overheads and have an infrastructure that will enable it to grow in the future.

Ziele

Like New Carpet Cleaners seeks to establish a substantial foothold in the local carpet-cleaning business in Fairfield County, CT, and position itself for expansion either through company-run offices or franchising. These are the goals:

• Within one year of launch, to receive a 95% or four-star rating on customer review services such as www.yelp.com and the Better Business Bureau.
• Within three years of its launch, Fairfield County had served 10% of Fairfield County’s homes with carpets.
• Within five years of launch, to serve 25% of homes with carpets in Fairfield County.

Mission

Like New Carpet Cleaners will bring simplicity and automation to carpet cleaning service for homes, helping homeowners maintain beautiful carpets and a beautiful home and saving them from the cost of replacing carpets.

Keys for Success

1. Customers will find it much easier to order, schedule, or pay for carpet cleaning services online.
2. Provide a good customer experience, with a well-trained cleaning crew, and quality assurance with a 30-day money back guarantee.
3. Use environmentally friendly cleaning products and stay up to date on new breakthroughs in safe and earth-friendly products and processes.