Outsourced Computer Support Business Plan


Austin Kinetic, an information technology consulting company serving Austin Metro Area, has top-quality engineers who are passionate about customer satisfaction. It’s a great time to grow consulting businesses. With recent gains in the stock exchange, capital is becoming more readily available for IT infrastructure improvements. Austin Kinetic will have the opportunity to secure a substantial share of this promising business. The company was established in Nevada and obtained an operating permit for Texas. Austin Kinetic predicts a dazzling cumulative net profit for the third year.

The Market

Due to the high concentration of technology firms, Austin is sometimes called “the little Silicon valley”. Austin promises to continue being a strong and affordable market in the future due to its high cost of living and abundant growth potential. There are more than 7,000 companies within the Austin Metro area that can meet the Austin Kinetic’s criteria. Only four other major competitors exist. This combination is a great opportunity. It’s also bolstered in part by the upturn in the national and local economies.

Business Model

Austin Kinetic will benefit from the industry experience of its founders to provide exceptional customer service. In its initial stages, Austin Kinetic will operate with minimal overhead. Its founders will work from their homes, and use their personal transportation means to reach customers. In order to establish acceptance and a positive name in the industry, the company will develop with a “customer satisfaction and service first” mentality.

The Management Team

In order for the company to be successful, Austin Kinetic must fully leverage the experience and insight of its management team, which includes Adam Authortisement, Bob Borgware, Cary Curry, Dean Dri, and Edgar Extension. Over forty-eight years cumulative experience in service operation management and support IT technology. They hold numerous vendor certifications across a variety of technology disciplines, including management and logical network structure. Over the course of their careers, the team has served in various technical roles with Fortune 500 companies and has been successful in both large and small environments.

1.1 Objectives

Austin Kinetic’s objectives for the first five years:

  1. Maintain at least twenty-four customers on a full-time basis.
  2. You can open an Austin office.
  3. Break the Big M Revenue mark.

1.2 Mission

Austin Kinetic was established in the belief that one company could make a significant impact on business.

1.3 Keys for Success

  • Depth and depth of knowledge.
  • The breadth of your ability.
  • Development of a strong business relationship with customers to gain an understanding of their business and business needs.
  • Ability to network in the industry.


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