Diamond Retailer Business Plan


Diamond Retailer Business Plan


It can be difficult to purchase an engagement ring, especially if you don’t have any knowledge of diamonds. Current studies indicate that there are 1.7 million engagement rings purchased per year in the United States (74% of brides, from 2.3 million weddings), with an average expenditure of approximately $2,000 per diamond engagement ring.

With the revolution in connectivity and interactivity through the Internet, potential buyers can learn more about the characteristics of diamonds they intend to buy before going to jewelers. In this case, we solve that very problem of “knowing so little” about the characteristics of the merchandise. Now people can learn and gather information about diamonds before actually going to their neighborhood jewelers to purchase them.

Online retailers don’t want to have to learn and gather information. They want their learning and gathering to lead to sales. Selling diamonds online does not mean that you can’t sell books online. Customers want to see the actual product before buying. What happens if the brilliance displayed on the Internet is not the same as the one I have?

It is about how to leverage the “high-touch” of high-end internet retailers. We are struggling to find the right formula that will bring these high end loose diamonds to customers, while other low-end jewel retailers have been focusing on selling quantity.

Rocks by Request, (RBR), can help. RBR was established in the Bay Area three years ago, by a third-generation jeweler, Rock Stone. RBR plans on expanding its operations outside of California after the three-year-old operation. RBR is a simple concept. RBR leverages local jewelers as its “front-end”. This strategy helps RBR address both ‘#8220credibility” and ‘#8220high touch” issues when it comes to selling its high-end merchandise over the Internet.

RBR is changing how it positions itself in the aftermath the dot.com bust. While maintaining connectivity, interactivity, and speed, RBR will also “humanize” e-commerce by combining both technology and tradition in diamond retail industry.

This strategic plan describes how to further optimize connectivity, interactivity as well as speed in developing recommendations that will guide RBR’s new strategy.

1.1 Objectives

  • To devise an additional course of action and recommendation to RBR in order to expand RBR’s market share in the loose-diamond e-tailing sector.
  • RBR will be provided with industry insights and market trends. A psychographic study of the current market and potential engagement markets is required. This study will also describe the business’ competitive landscape.

1.2 Mission

Our mission is expand our current 2% market share in online diamond shopping. When we look at the diamond retailing industry itself, the current 2% is rather low compared to the number of diamonds sold yearly in the United States. RBR must expand its network of jewelers, strengthen alliances and partnerships with media and Internet vendors to meet its growth criteria. RBR also needs to increase its R&D efforts to bring the most recent technology to e-commerce.

1.3 Keys for Success

RBR’s key factors for expanding its operations include:

  • Extending its network of family jewelers across the U.S. and globally.
  • In order to meet future needs, additional warehouses will be built.
  • Improved supply chain and logistical efficiency that allows for quick delivery and return.
  • Repositioning the look of the current website by upgrading graphic elements and state-of-the-art navigation.
  • In order to promote loose diamonds, we have formed alliances with media outlets and the Internet.
  • Incorporating more product categories in the loose diamond category such as gold settings, pendants, rings and earrings, and gold trinkets/accessories for younger customers.


Cell Phones Retailer Business Plan


Cell Phones Retailer Business Plan


Opportunity

Important information


[This business plan sample is based on a previous one, which was valid several years ago. However, it still serves as an illustration of what a typical business plan looks like and the issues it covers. This sample business plan is no longer valid for information. ]

Problem

Today, everyone has a mobile phone. It is expected that everyone will have a cell phone. They are needed for work and for socializing. They are so common that people assume they should be expected to have one. It is true that those who don’t have one cannot afford them.

Solution

Garbles Cellular’s mission is to offer its customers the highest quality cell phone products and services. The owner of Garbles Cellular focuses on providing personalized service to customers, ensuring convenience and quick service. Garbles Cellular is equipped with the technology expertise to help customers select the product and service that suits their needs best. Our staff will have strong vendor relationships and be able meet the demands of customers for the most recent innovation in cell phone technology.

Market

Our products have huge market potential, as evidenced by the seemingly unstoppable growth in the telecom industry. The telecom sector is currently one of the most important growth industries. It is also responsible for large capital market gains. The number of cellular phones growing rapidly is a phenomenon that was previously unimaginable. One illustrative example is that it is forecasted that within two years over 65% of children from age of 10-15 will have cell phones.

These areas will see the future growth of the market/products.

Text messages between friends (in Japan, this is huge). Short-Message Service can be used to send messages between friends. Email is of course limited to small file sizes, but many of the phones allow for English characters to be sent. You can also send specific characters to each provider, such as happy or sad faces, small animated pictures, animals, people and hearts. To express emotions, people use a set of faces that are specialized for special characters. While email can be sent between multiple provider phones, not all special characters are available. Therefore users should try to keep the special characters in their hands by keeping a group or friends connected to the same provider. Email can be sent using computers but files are often deleted from cell phones.

The majority of North American phones have a few games included to keep users entertained for a brief period. Japanese phones come with two different types of games: built-in ones and Java application ones. The built-in games are quite simple, but the graphics play a major role in the game’s enjoyment. Java application game are delivered via the network and charged for. These games require streaming data and are more complicated. Each month new games are added. You can even buy joysticks and navigation consoles that plug into your phone.

One of the recent popular additions to many of the Japanese and Korean phone models is a CCD Camera that is mounted either on the outside of the clamshell or on the clamshell hinge. The camera lens, which is slightly smaller than the dime, takes 4’215’4 cm pictures to be displayed on the phone’s display or sent to others. Users can not only take photos but also record video clips. Most phones take between 5-15 seconds of footage due to memory limitations, but they can send streaming video. Many of the advertisements for camera phones show people taking to each other and watching each other on the screen (both holding the phone and camera at arm’s length and using a hands-free microphone and earpiece). A couple of accessories are also available for the camera, such as an external flash which can be plugged into an accessory port, and a miniature printer that can print pictures.

Our company will attempt to profit from these developments and service its customers in all these emerging trends and developments.

Competiton


[Note: this is included here for illustration purposes only. This information is very out-of-date. Not reusable. ]

Three large companies currently dominate the U.S. marketplace:

TMobile Wireless &#8211] Owned by Deutsche Telekom subsidiary since May 31, 2001.

  • Revenues: More than $13.6 billion in 2001

  • Wireless Phone Service Subscribers – Cellular voice, messaging, and high-speed wireless data service to over 8 million customers.
  • T-Mobile Wireless offers the largest all-digital, wireless network that uses GSM (Global System for Mobile Communications). GSM is the most widely used digital standard worldwide, accounting for more than 70 percent of the total digital wireless market.
  • Cingular Wireless second largest wireless company is the U.S.

    • Ownership: Cingular Wireless is a joint venture between the domestic wireless divisions of SBC (NYSE:SBC) and BellSouth (NYSE: BLS). Atlanta, Georgia. Based on their respective contributions to the venture’s value, SBC has 60 percent and BellSouth 40 percent.
    • Revenue from the cellular service in 2002 was greater than $14.7 Billion
    • Cellular Phone Service Subscribers: more than 22 million voice and data customers across the U.S.A.
    • Cellular Phone Service and Technology. Cingular has the only U.S. wireless company to offer Rollover. Customers can keep their unused minutes. Cingular offers cellular/PCS service to 43 of the 50 most important markets in America. It also provides corporate e mail and advanced data services via its GPRS or Mobitex packet data networks.

    Nextel Communications has its headquarters in Reston (VA) and is the leading provider of wireless communications services that are fully integrated on the most reliable, all-digital network in the country.

    • Ownership: Nextel Wireless, which trades under the symbol NXTL on the NASDAQ National Market, is listed as a subsidiary of Nextel Wireless. Nextel Partners trades separately on the NASDAQ National Market.
    • Revenues from the cellular services $8.7 billion (2002)
    • Cellular Phone Service Subscribers 10.61 MILLION (Q4 2002).
    • Nextel’s cell phone service and technology uses a packet-based network, the integrated Digital Enhanced Network, (iDEN(tm),) technology developed by Motorola. Nextel Online(r), Nextel Digital Cellular, Nextel Mobile Messaging, Nextel Direct ConnectSM and Nextel Digital Cellular are all 4-in-1 services. They cover thousands of communities in the United States. Nextel and Nextel Partners, Inc., currently serve 197 of the top 200 U.S. markets.

    Garbles Cellular Phones seeks to gain a share from these three companies.

    Why Us

    We believe that, with our long and thorough experience in the EAIA, our store will be in the perfect location to start our operations in the U.S.A., and will start operating in the right time. Garbles Cellular Phones promises to provide the highest level of customer support and convenience.

    Expectations

    Forecast

    We will be working to eliminate any kinks in the start-up and get it off the ground in year 1. In year 2, we will see a slight profit. We will be able hire more store attendants, and administrative assistants by the third year.

    Financial Highlights Year-by-Year

    You will need financing

    We will get $96,000 to begin our business. Mr. Seramed Garbles will put $43,000 into Garbles Cellular Phones, Inc. in order to pay for start-up expenses. In addition, he will make an additional $53,000 once the operation begins to take off

    E-Commerce Retailer Business Plan


    E-Commerce Retailer Business Plan


    Opportunity

    Problem

    The modern world brings knowledge about the human body and the convenience of having things sent to one’s home. Why should this be limited to those who have more money? We will make it possible for everyone to have the choice of convenience and health.

    Solution

    Nature’s Candy’s mission is to provide the finest in natural supplements using the Internet to lower the consumer’s cost. We exist to attract and maintain customers. This maxim will guide everything else. Our services will exceed the expectations of our customers.

    Market

    The nutritional supplement market is a semi-mature market characterized by high-growth rates, medium barriers to entry, and a few large competitors. Many companies have reported an average 30% annual growth despite fierce competition. The market leaders are as follows:

    • GNC (General Nutritional Companies, Inc.): This company is a nationwide specialty retailer of vitamins, minerals, and sports nutrition supplements. GNC had over 3,000 stores in 2000 and generated $1.19 million.
    • Nature’s Sunshine Products, Inc., manufactures and sells a variety of supplements. The multi-level marketing company generated approximately $370 million in 2000 revenues.
    • Rexall Sundown, Inc., develops, manufactures, market and sells vitamins, nutritional supplement, and consumer health products through retail, independent distributors, or mail order. Rexall reported 2000 revenues of around $370 million.
    • International Vitamin Company, Inc. IVC is a manufacturer, packager, distributor, and retailer of private label vitamins, nutritional supplements, and pharmaceutical products to retail stores, pharmacies, and health food outlets. IVC’s revenues reached $107 million in 2000.

    This market has three primary distribution channels:

    • Mass Market Retailers (Fred Meyer, Rite Aide).
    • Direct Sales Organizations
    • Health Food Stores (GNC).
    • Mail order catalogs and the Internet.

    Competiton

    The main three major vitamin and supplements product categories within the mass market retailer channel are the broad-line, national, and private labels brands. The 60% of domestic market is dominated by broadline and national brands. The remainder 40% of the market is occupied by private label brands.

    Why Us

    Nature’s Candy’s mission it to provide the highest quality natural supplement using the Internet to lower consumer’s costs. Our goal is to keep customers happy. This maxim will guide everything else. Our services will meet or exceed customer expectations.

    Expectations

    Forecast

    Nature’s Candy will become an icon ecommerce brand over the next three year through laser-focused advertising. The company hopes to grow and eventually make a profit within the second and third years.

    Financial Highlights by Year

    Financing Required

    We will start with $80,000 from the founders

    Quack $45,000

    Stewart $35,000


    Electronics Retailer Business Plan


    Electronics Retailer Business Plan


    Safe Current is a small business unit of The Cleveland Illuminating Company, an electric utility. Brian Henderson, who will lead Safe Current, was the founder.

    Safe Current has identified the following key factors that will make it sustainable:

    1. Get 100% customer satisfaction. Refer friends and customers.
    2. Design and sell power protection products that are meaningful and valuable.
    3. Implement strict financial controls. This is important as Safe Current is a small unit of TCIC. However, it must be a separate entity financially. They also have financial and accounting responsibilities for TCIC shareholders.

    Products

    Safe Current will offer surge protectors as well as surge arrestors. These products can be made by a contract manufacture and sold under Safe Current.

    • Surge Arrestors: This is a piece of equipment that is mounted on the outside of a house or business near the meter that offers protection from external electrical surges.
    • Surge Protectors are a piece protecting individual or group of appliances from internal electric spikes. All of Safe Currents protectors are of industrial grade.

    Management

    Brian graduated from Case Western Reserve University with a MBA. He has also worked for large telecom ATT as an associate project manager and Allegheny Power in the value-added services department. Safe Current is expected to record impressive sales in years two and three with a correspondingly high net profit.

    1.1 Objectives

    • To develop a profitable product for TCIC which is not regulated from the core business of power generation.
    • To become profitable in one year.
    • To use this business model as a template for future ventures.

    1.2 Mission

    To develop a family of surge protectors and arrestors for consumers that offer safety and value. Safe Current will make use of The Cleveland Illuminating Company’s strengths to increase brand recognition. Their innovative and useful products will exceed customer expectations. Customer satisfaction is guaranteed.

    1.3 Keys To Success

    • Give 100% satisfaction to every customer
    • Sell and design power protection products that are meaningful and valuable.
    • Use strict financial controls.