Elite Medical Transcription is a high-quality, low-error rate provider of medical transcriptions. EMT will concentrate on two market segments: physicians practicing alone and small practices of psychologists. These two segments are the most reliable users of outside transcription services. EMT will also service other markets that have more limited service needs.
EMT will offer convenience and accuracy to Eugene’s physicians through the use advanced software. They will also require extensive training for their staff in order to ensure highly qualified transcribers.
EMT will soon be recognized for its market leadership due to its competitive advantage and the growing market. The company will be profitable in eight months, and it will have a solid net income by year three.
1.1 Objectives
Elite Medical Transcription’’s initial three years of operations have the following objectives:
- To build a service-based business whose main goal is to exceed customer’s expectations.
- Superior service is key to increasing the number of clients by 20 percent
- To see 45% of our clients return to us again and again.
- To create a home-based, sustainable business that lives off its own cash flow.
1.2 Mission
EMT’s mission is to provide the finest medical transcription service available. We are here to keep and attract new customers. All else will fall in line if we keep this maxim in mind.